your information
Privacy & Confidentiality
We keep your information safe and respect your privacy.
Our duty to you
Your Information
We need to know some things about you.
There are laws to make sure your information is
kept private. These laws say:
• How we can collect information
• How we store information
• Who can see your information
• What we do with your information
This brochure explains how we follow those laws, respect your privacy and what you can do to make sure your privacy is respected.
Our duty of care
Keeping It Safe
We will protect your information and
only use it for the right reasons, and
only show the right people.
The workers that are offering you
support will have access to this
information if it helps them deliver a
better service
We will share your information if:
- You have given permission to share it
- We are concerned about your safety
- If the law requires us to share it
your information
Belongs To You
- We need your permission to collect information about you and whom we share this information with
- You don`t have to give permission
- Your information helps us to provide a good and safe environment for all
- We will only ever ask for information that we need
- We also need your consent to take photos or make videos
- If you don`t understand why we need information, it`s OK to ask us
CONTACT
You can call or email YOUR JOURNEY COMPASS
OR
The Australian Information Commissioner
enquiries@oaic.gov.au
1300 363 992 TTY: 133 677
Speak and Listen: 1300 555 727
Interpreters can be arranged on 131 45
Tell us
If we don’t respect your privacy